OptimalBI provides an on-demand Administration service for organisations with no in-house capability or require back-up Administration cover to support their existing team.
The OptimalSupport Administration service is designed to be flexible, enabling companies to utilise any of our three cost effective service components:
On call Administration help to resolve urgent issues, delivering access to a wealth of experience with guaranteed response Service Levels.
Daily monitoring, checks and alerts, coupled with technical expertise in the management of hotfixes and liaison with software vendors all ensure the ongoing health of your BI platform.
Continuous improvement through development, enhancement and optimisation of the BI environment, enabling you to focus on deriving business value.
OptimalSupport is characterised as being an on-going proactive service, based on a monthly subscription fee.