OptimalBI provides an on-demand Administration service for organisations with no in-house capability or require back-up Administration cover to support their existing team.
The OptimalSupport Administration service is designed to be flexible, enabling companies to utilise any of our three cost effective service components:
- Resolve
On call Administration help to resolve urgent issues, delivering access to a wealth of experience with guaranteed response Service Levels.
- Maintain
Daily monitoring, checks and alerts, coupled with technical expertise in the management of hotfixes and liaison with software vendors all ensure the ongoing health of your BI platform.
- Enhance
Continuous improvement through development, enhancement and optimisation of the BI environment, enabling you to focus on deriving business value.
OptimalSupport is characterised as being an on-going proactive service, based on a monthly subscription fee.
